Resincoat Ltd (hereinafter "we", "us", "our", "Resincoat") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from), use our app, or engage with our services and tell you about your privacy rights and how the law protects you.


This policy explains the types of personal data we may collect about you when you interact with us. It also explains how we will store and handle that data, and keep it safe.


Please use the Glossary to understand the meaning of some of the terms used in this privacy policy.


Information we collect

1. Identity Data includes first name, last name, username or similar identifier, and title.


2. Contact Data includes billing address, delivery address, email address, and telephone numbers.


3. Financial Data includes bank account and payment card details.


4. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.


5. Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.


6. Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.


7. Usage Data includes information about how you use our website, products, and services.


8. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.


We use different methods to collect data from and about you including through:


·       Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:


o   create an account on our website;

o   subscribe to our service or publications;

o   request marketing to be sent to you;

o   enter a competition, promotion, or survey; or

o   give us feedback.


·       Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our cookie policy for further details.


Use of Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyse our service.


You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.


Please see our Cookie Policy for further information on the specific cookies we use.


Use of Your Personal Data

Resincoat uses the personal data we collect for various purposes:

·       To provide and maintain our service

·       To notify you about changes to our service

·       To allow you to participate in interactive features of our service when you choose to do so

·       To provide customer support

·       To gather analysis or valuable information so that we can improve our service

·       To monitor the usage of our service

·       To detect, prevent, and address technical issues

·       To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information


Third-Party Service Providers

We may use third-party Service Providers to monitor and analyse the use of our service. These include:


·       HubSpot: We use HubSpot for CRM, sales, and marketing automation services. You can read about their privacy policy here:

·       PrestaShop: We use PrestaShop for our online shop platform. You can read their privacy policy here:

·       MailChimp: We use MailChimp for email marketing services. You can read about their privacy policy here:

·       Stripe: We use Stripe for payment processing services. You can read about their privacy policy here:

·       WorldPay: We use WorldPay for payment processing services. You can read about their privacy policy here:

·       PayPal: We use PayPal for payment processing services. You can read about their privacy policy here:


Please note that we do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.



We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.


Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please see the Glossary to find out more about these rights.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:

By visiting this page on our website:

By phone number: +44 (0) 330 057 0695

By mail: Resincoat Ltd, Unit 21A, Hoyle Mill Rd, Kinsley, Pontefract WF9 5EB


We may make changes to this policy from time to time, which will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.